Food Safety (General Food Hygiene) Regulations 1995
Schedule 1 Chapter V: All food handlers must be supervised/instructed or trained in food hygiene matters to a level appropriate to their job.
Understand basic food hygiene practices and explore important areas, such as food poisoning, personal hygiene, and preparing and presenting food. Completing this course will stand you and your employer in good stead with the Environmental Health.
The course covers:
Assessment is via a multiple choice questions.
On successful completion of this course, you will have the option of purchasing a CACHE certificate. This certificate must not be confused with nationally regulated qualification achievement.
Our short course has been reviewed by a Subject Specialist and endorsed by CACHE demonstrating the quality and rigor. CACHE is a trading name of NCFE (registered company number 02896700) and CACHE; Council for Awards in Care, Health and Education; and NNEB are registered trademarks owned by NCFE. This is an unregulated programme and is not a nationally recognised qualification.
There are over one million learners in UK schools who speak English as an Additional Language (British Council) and students speak over 350 languages between them (NALDIC). It’s very likely you will have EAL learners in your classroom and you must be able to support, encourage, and include them in ways that meet their individual needs. Learn the main principles of EAL teaching, and approaches and strategies for EAL learners.
Advantages of this course
Our short course has been reviewed by a Subject Specialist in childcare and endorsed by CACHE demonstrating the quality and rigor. CACHE is a trading name of NCFE (registered company number 02896700) and CACHE; Council for Awards in Care, Health and Education; and NNEB are registered trademarks owned by NCFE. This is an unregulated programme and is not a nationally recognised qualification.
Schools play a vital role in helping children and young people to become environmentally conscious adults, and one of the best ways to do this is leading by example. Learn about the carbon footprint of schools (including waste, travel, purchasing, and energy), ways to reduce the negative impact of your school on the environment, and the additional benefits of doing this. This course is suitable for school leaders and staff interested in becoming eco-champions at their school.
More than 1 in 100 people in the UK are on the autism spectrum so it’s likely that you will be supporting children with Autism in early years settings, schools, colleges, and care provisions. Learn common signs of Autism, how the condition affects children across a range of developmental areas and ages, and interventions and approaches that can help.
This course has specific advice and guidance for early years practitioners, teachers, and health and social care practitioners who work with children.
AfL is a commitment to learning and progression at school – tailored to individual needs. Gain an understanding of how AfL is used to at schools, and how it can encourage learning. Know how to support learners and encourage self-reflection. This is aimed at learning support practitioners.
We all experience stress at some point in our lives, and for many of us, living busy lives with high pressure jobs increases our risk of experiencing stress regularly. This course helps you to understand how the body reacts to stress, how it can affect health, and most importantly, how to manage stress. This course has specific advice for health and social care practitioners, childcare practitioners, and teaching staff.
This course will help teachers and teaching assistants to create, find, and adapt learning resources for different learning styles and needs. Learn about copyright for education and sharing resources online. Explore digital technology in the classroom and creating sustainable resources. Know how to prepare for different learning needs, such as EAL and SEN.
A recent NHS report found that 24% of pupils in Years 7-11 had taken drugs, and both legal and illegal drug use amongst young people is widespread. Awareness of substance misuse is, therefore, essential for anyone who works with young people. Learn about the most commonly misused substances, the reasons why young people take drugs, and the effects on health. Understand how schools can help prevent substance misuse, and how to encourage a responsible attitude to legal substances.
The emotional effects of being bullied at school can last a lifetime, and be detrimental to academic performance and attendance. Understand the different types of bullying (including cyberbullying), the signs to look out for, and how and when you should intervene. Learn how schools can help to prevent bullying and talk to children and young people about cyberbullying.
This short course explores early child development in the Prime Areas of the EYFS: Communication, physical development, and personal, social and emotional development. It covers birth to 3 years, and suggests activities and interactions that nurture development for parents and early years practitioners to try with the babies and toddlers they care for.
This short course explores early child development in the Specific Areas of the EYFS: Literacy, mathematics, understanding the world, and expressive arts and design. It covers birth to 3 years, and suggests activities and interactions that nurture development for parents and early years practitioners to try with the babies and toddlers they care for.
This short course is suitable for new early years practitioners, as well as those who are familiar with the original EYFS. The course provides a background to the EYFS before going on to look at revisions to the EYFS in more detail. Practitioners will be encouraged to explore the Statutory Framework and the accompanying guidance documentation. This course has been updated to include information about the most recent changes to the EYFS.
Every child or young person is an individual and will develop skills in their own way, and in their own time. However, we can say it’s normal to develop a certain skill within a given time span and these are known as ‘developmental norms’. Consider the stages of development from birth to 19 years, as well as the influences upon a child’s life that could affect their ability to develop according to expected norms.
Advantages of this course
Being two isn’t easy; at times you feel big and strong, and other times you feel small and vulnerable. Working with two-year-olds isn’t easy either; one minute they’re endearing and trustful, the next they’re throwing their weight around and testing whether you really mean what you say. This course will help childcare practitioners set up the physical environment and support children in this seemingly contradictory stage.
This short course is about attracting and hiring staff who have the right attributes to be a valued and effective member of the team. Learn about employment regulations and laws all employers must follow, and industry specific legislation. Understand the stages of hiring a new employee up until their first day and know which pre-employment checks need to be carried out for the role. This short course is aimed at people who have responsibility for hiring staff at a childcare or educational setting or are hoping to move into such a role.
Play, for children, isn’t just recreation – it’s their approach to life! Every action is undertaken with the whole being: mind, body, and spirit. Play is basic to children’s wellbeing; it’s their way to discover the world around them, express themselves, and sometimes, cope with difficulty. Because of this, children’s play must be respected. This short course looks at how children play, and how adults can interact with and support them.
The current emphasis on test scores and league tables induces many schools to rely on formal teaching methods. But is this how children really learn? In order to learn, education must come alive! If interest is kindled, children take initiative and make the knowledge their own. In this course you’ll look at key ways in which you can help that to be the case for the children you work with.
In every classroom, the child does the learning, the teacher facilitates that learning, and the environment must support them both. This course looks at how Reception and Key Stage 1 classrooms can inspire education. This short course, aimed at those working with children in a classroom setting (Foundation and Key Stage 1), looks at the impact the classroom can have on a child’s learning and development.
Baby room practitioners have a uniquely significant role because they influence sensitive human beings during the most formative period of life. This is a tremendous responsibility and privilege. This course looks at some of the special traits and complex skills a baby room practitioner needs to develop.
Advantages of this course:
This CACHE endorsed short course was developed in association with the British Association of Professional Nannies (BAPN). This course introduces you to the key aspects of working life as a nanny. Explore the role and responsibilities of a professional nanny, the main elements of working with children, and the health and safety considerations involved when working in the family home. Intended as a general introduction to the profession, this course prepares you for life as a nanny.
This course is split into four sections:
This CACHE endorsed short course will explore Attention Deficit Hyperactivity Disorder (ADHD), and is suitable for those working with children and young people. Learning explains the difference between ADHD and ADD and helps you to spot the signs and symptoms of ADHD, understand the causes, and provide children, young people, and their families with accurate information and guidance.
This CACHE endorsed short course will explore the effect of the syndrome on the individual who has it. It introduces you to the areas that a person with Asperger syndrome might struggle with and provides resources to help understand how they interact with, and interpret, the world around them. This course is intended for anyone who wants to gain a better understanding of the syndrome.
This CACHE endorsed short course looks at the essentials of babysitting. It explains the responsibilities of both parent / carer and sitter, and explores the importance of continuity of care, child safety, and the setting of boundaries for both the children and the babysitter. You will also be given an introduction to child development and care activities for young children.
This CACHE endorsed short course will explore the stages of team development. Consider team roles, with reference to Meredith Belbin’s research. Explore the ways in which a leader can lead a team effectively, how they build the team, and how they learn to let go and delegate. You do not need to be working in a managerial role to complete this course but should be working as a member of a childcare setting team.
This CACHE endorsed short course explores the concept of child development and how important it is to the work that we carry out with children. Discover child development theories and learn how to apply them to situations within your setting. Study aspects of development, including brain development, and from this understanding consider how best to prepare activities for children and guide their learning.
This CACHE endorsed short course explores one of the prime areas of the Early Years Foundation Stage: Communication and language. Learn the importance of good communication skills to a child’s life, and how to build children’s confidence with language and show them that what they have to say is important and valued. Consider the key role you play in this and how to be a role model for effective communication.
This CACHE endorsed short course explores CPD – for yourself and for your team members. Consider preferred learning styles, learning opportunities, and how to plan and evaluate learning. Learn how to help others set up a CPD file and how to lead others to develop professionally. You do not need to be working in a managerial role to complete this course but should be working as a member of a childcare setting team.
This CACHE endorsed short course explores the meaning of cultural awareness and explains why it is important within the workplace. Explore how you can promote inclusive practice and how you can plan for diversity and inclusion. Investigate the challenges to inclusion and how to overcome them. This course is generally intended for learners working in nursery settings.
There is also suggested extended reading that gives both practical information and links to websites to expand knowledge
This CACHE endorsed short course explores answers to the following questions: What is self-esteem, why is it so crucial to children’s development, and how can you contribute? This course outlines the characteristics of a child with healthy self-esteem and compares this to characteristics of children with low or poor self-esteem. You will learn what you can do to support the development of children’s healthy self-esteem.
This CACHE endorsed short course explores the concept of supervision and its important role within a well-managed setting, particularly in terms of safeguarding. You will be introduced to good practice in implementing supervision processes at your setting. This short course has been written by international early years consultant and trainer, Laura Henry.
This CACHE endorsed short course explores the difference between leading and managing. Consider the ways in which you can adapt from being a friend to a line manager. Gain an understanding of the art of negotiation and look at your values and beliefs and how this affects your actions. You do not need to be working in a managerial role to complete this course but should be working as a member of a childcare setting team.
This CACHE endorsed short course explores the role of the key person and the importance of the relationship between the key person and the child’s parent / carer. Learn how to promote personal, social, and emotional development and gain a better understanding of what this means in day-to-day practice. Look at factors that affect the ability to develop loving, secure relationships and study children’s key emotional needs.
This CACHE endorsed short course explores safe and secure environments for children and how to use risk assessments to raise everybody’s awareness of potential dangers. Look at ways in which leaders maintain a healthy, safe, and secure environment for children and, in particular, look at hygiene practices. Learn how to supervise procedures for accidents, injuries, illnesses, and other emergencies.
In this course, learners will explore the meaning of inclusion and gain a better understanding of its scope. They will look at the barriers to inclusion and explore resources for inclusion. This course is generally intended for learners working in nursery settings.
This CACHE endorsed short course explores how this document was written and the research that underpins it. Identify and define the main points of the document and how it relates to the EYFS Statutory Framework. Look at how KEEP might relate to your practice and how practitioners may use it to reflect on the practice in their setting. This course is appropriate for childcare practitioners working in a range of settings.
This short course explores some of the safety issues relating to the use of the internet, particularly by children. Internet usage has increased enormously, but so have reports of the safeguarding issues linked to abuses of internet communication. You will be introduced to some of the risks and dangers, and how to deal with them – including where to report online concerns and risks.
This CACHE endorsed short course explores how best to encourage early literacy. It looks at how literacy and communication skills are central to children’s intellectual, social, and emotional development, and how the world of literacy begins at a very early age. This course is suitable for early years practitioners or parents and carers of a young child.
This CACHE endorsed short course explores leadership styles and the role of a manager. In particular, you will look at Kolb’s learning styles and how this research, along with the work of Honey and Mumford, enables team members to develop their skills. Learn how to give and receive feedback assertively and how to define non-assertive and aggressive behaviour. This course is aimed at learners who are currently working in a managerial or supervisory role in a childcare setting.
This CACHE endorsed short course explores managing safeguarding at a childcare, playwork, or health and social care setting. Explore communication and information sharing, evaluating policies and practices, and complete practical exercises which enable you to support all areas of safeguarding through reflection and promotion of multi-agency working.
This CACHE endorsed short course looks at giving young children a good start in life through nutritious food; enabling them to grow, develop, and have a healthy life. You will be introduced to the components of a healthy diet – including protein, vitamins, and minerals, and understand the importance of portion sizes that reflect the size of the child. The course also discusses food phobias, allergies, and intolerances.
This CACHE endorsed short course explores the observation cycle and the types of observations a childcare practitioner might choose to carry out. You will, by the end of the course, be able to define what makes an effective observation and how it might be used to decide the next developmental milestone. You will also cover rules relating to observation and confidentiality.
This CACHE endorsed short course, aimed at parents of any age and those considering becoming parents, looks at the essentials of parenting. It explains the responsibilities of the parent, discusses the importance of good health and nutrition, and considers the dangers of smoking, drinking alcohol, and taking drugs. It also offers an introduction to common childhood illnesses, child development, and child safety.
This CACHE endorsed short course explores the importance of the partnership practitioners create with parents and carers in a childcare setting. You will learn how to make the partnership work effectively, how to engage with new parents and carers, and how to deal with conflict when it arises. This course is generally intended for learners working in nursery settings.
This CACHE endorsed short course explores the topic of special educational needs within a childcare setting. Learn more about Down’s syndrome, ADHD, Cerebral Palsy, and Asperger’s syndrome, as well as the key legislation governing practice in this area. Discuss the role of the setting SENCO and how practitioners can understand, support, and provide for individual children with SEN.
This CACHE endorsed short course explores the self-evaluation model and considers how to evaluate objectively. You will look at setting targets for your personal development and sourcing learning opportunities. You will learn more about implementing change effectively and how to review your progress. Learning also touches on the Ofsted ‘self evaluation form’.
This CACHE endorsed short course explores ‘The Prevent Duty’, and is suitable for those working in schools and childcare settings. Prevent is part of the UK’s counter-terrorism strategy, preventing people from becoming involved in, or supporting, terrorism. Consider what the Prevent duty means for practitioners, how to comply with the duty, and where to find advice and support about protecting children from the risks of radicalisation.
This CACHE endorsed short course explores leadership and management in an early years setting. Consider a variety of leadership styles and the importance of communication. Learn how to deal with conflict in a way that leads to successful resolution and understand your role and responsibility as a manager. You do not need to be working in a managerial role to complete this course but should be working as a member of a childcare setting team.
This CACHE endorsed short course is suitable for new early years practitioners, as well as those who are familiar with the original EYFS. The course provides a background to the EYFS before going on to look at revisions to the EYFS in more detail. Practitioners will be encouraged to explore the Statutory Framework and the accompanying guidance documentation. This course has been updated to include information about the most recent changes to the EYFS.
Learn how to create a themed indoor environment that gives children the opportunity to explore, both independently and with adult guidance. ‘A magical place to learn’ takes fairy tales as the starting point for a variety of exciting activities and experiences. Upon completion of the course, you will have the tools, confidence, and enthusiasm to create your own themed space and bring your ideas to life.
Young children are naturally curious and want to explore and learn. If a childcare practitioner creates an environment that is richly resourced with activities, children will learn naturally from all that is around them. It is the practitioner’s skill in creating the environment that is important, and then providing the appropriate support for each child so they get the most from the activities. Wherever possible, children should be fully involved in creating their own place to learn and contribute their ideas and art work.
This course will guide you through the process of creating a themed indoor environment, using fairy tales as an example.
Aim of the course
To increase your knowledge and understanding of the many areas of learning that can be created within the child’s indoor environment, and to maximise the opportunities for learning by purposefully planning each area, involving children in the choices made.
Objective of the course
You will be able to create a more interesting and exciting indoor environment that will allow children to explore and learn.
Helping children develop the skills necessary to support mathematical learning, problem-solving, and relating numeracy to everyday life is a crucial part of being an educator. Understand the importance of numeracy skills to future achievement and self-esteem. Learn techniques that demonstrate the relevance of numeracy to daily life, classroom strategies to develop numeracy skills, and tasks and activities you can use.
Helping children develop the skills necessary to support mathematical learning, problem-solving, and relating numeracy to everyday life is a crucial part of being an educator. Understand the importance of numeracy skills to future achievement and self-esteem. Learn techniques that demonstrate the relevance of numeracy to daily life, classroom strategies to develop numeracy skills, and tasks and activities you can use with the children you support.
It’s important children learn from the earliest age to value differences between people and be inclusive. Educators play a vital role in this process and have a legal duty to promote equality within learning environments. Learn about legislation and codes of practice relating to equality, diversity, and discrimination. Know how to work in an inclusive way and respect the culture and beliefs of others.
It’s important children learn from the earliest age to value differences between people and to have tolerance for the values, beliefs, and views of others. Educators play a vital role in this process and have a legal duty to promote equality within learning environments and to the children and young people in their care. Learn about legislation and codes of practice relating to equality, diversity, and discrimination. Know how to work in an inclusive way and respect the culture and beliefs of others.
This short course explores fundamental British values of democracy, the rule of law, individual liberty, and mutual respect and tolerance of those with different faiths and beliefs. All schools have a duty to actively promote these values. Learn what fundamental British values are, their importance, and how they can be actively promoted in education and childcare.
This short course explores fundamental British values of democracy, the rule of law, individual liberty, and mutual respect and tolerance of those with different faiths and beliefs. All schools have a duty to actively promote these values and during inspections, Ofsted will look for an ‘acceptance and engagement’ with these values. Learn what fundamental British values are, their importance, and how they can be actively promoted in education and childcare.
This short course is about attracting and hiring staff who have the right attributes to be a valued and effective member of the team. Learn about employment regulations and laws all employers must follow, and industry-specific legislation. Understand the stages of hiring a new employee up until their first day and know which pre-employment checks need to be carried out for the role.
This short course is about attracting and hiring staff who have the right attributes to be a valued and effective member of the team. Learn about employment regulations and laws all employers must follow, and industry-specific legislation. Understand the stages of hiring a new employee up until their first day and know which pre-employment checks need to be carried out for the role. This short course is aimed at people who have responsibility for hiring staff at a childcare setting or are hoping to move into such a role.
The move to secondary school means a number of major changes for children. Some children feel settled and happy in the new school relatively quickly, but others take a while to adapt to the new routine and environment. Understand the experience of moving schools and how best to support children at this time. Learn about key transition difficulties and how to alleviate fear and teach resilience.
This CACHE endorsed short course explores safeguarding and its importance in a childcare setting. Learn about types and possible signs of abuse, policies and procedures for reporting concerns, whistleblowing, and explore the document ‘What to do if you are worried a child is being abused’ (DfE). The course is intended for learners working in nursery settings, or with school-aged children and young people.
In this course, learners will be given a general introduction to the concept of safeguarding and its importance in a childcare setting. Learn when to be concerned – what is abuse and the possible signs of abuse, understanding the setting policy for reporting concerns, and whistleblowing. Explore the document ‘What to do if you are worried a child is being abused’ by the Department for Education.
The course is intended for learners working in nursery settings, or with school-aged children and young people.
On successful completion of this course, you will have the option of purchasing a certificate of achievement from CACHE. This certificate must not be confused with nationally regulated qualification achievement.
CACHE is a trading name of NCFE (registered company 02896700) and CACHE; Council for Awards in Care, Health and Education’ and NNEB are registered trademarks owned by NCFE. CACHE has exercised reasonable care and skill in endorsing this resource, and makes no representation, express or implied, with regard to the continued accuracy of the information contained in this resource. CACHE does not accept any legal responsibility or liability for any errors or omissions from the resource or consequences thereof.
There’s little that is more important to working in a person-centred setting than good care planning. This short course will serve as a refresher to an experienced practitioner about the importance of care planning, and as an introduction of the concept to a practitioner who is new to role. This course may also be of benefit to a manager of a care team with responsibility for care planning.
This CACHE endorsed short explores play and learning opportunities that can be facilitated outdoors. Discover the benefits of outdoor play to a child’s life, gain ideas for activities, and understand how to encourage children to expand and develop their imaginative play outdoors. Additionally, you will learn how to review current outdoor play provision, plan a new space, and help children to manage risk.
This short course will explore leadership and management in a professional environment. Consider the difference between leadership and management, a variety of leadership styles, and core leadership theories. Learn about the importance of empowering a workforce and motivating staff.
This short course offers guidance on how to make the most of your time at work, and outlines the personal benefits of good time management. Understand how to prioritise what is important and what is urgent. Learn about time management skills, and some of the theories behind them.
An additional activity encourages the learner to reflect on the learning
This short course, aimed at people who support remote teams, considers the benefits and challenges posed by staff working virtually or remotely. Learn about effective communication and the role technology can play in this, and the importance of understanding cultural differences and working practices of different countries. Know how to set and manage health, safety, and welfare policies and procedures for remote staff.
This short course is aimed at customer facing staff, who are responsible for resolving customer problems and handling complaints. Learn about the different types of problems a customer will come to you with and reasons why customers complain. Understand appropriate responses and how to turn a negative situation into a positive one. Know how consumer rights affects problem solving and complaint handling and feel confident in your ability to resolve issues in line with current legislation and ethical requirements.
This short course is about attracting and hiring staff who have the right attributes to be a valued and effective member of the team. Learn about employment regulations and laws all employers must follow, and industry specific legislation. Understand the stages of hiring a new employee up until their first day, and know which pre-employment checks need to be carried out for the role. This short course is aimed at people who have responsibility for hiring staff or are hoping to move into a hiring role.
This short course is aimed at individuals who have a responsibility for reception duties. It may also be of interest to employers looking to hire a new receptionist. Consider the importance of a receptionist to an organisation and the impression a new visitor may form after a positive or negative experience. Learn about the tasks a receptionist may be asked to complete, and know how to perform these tasks effectively.
This short course, aimed at professionals with a responsibility for minute taking, considers the primary objectives of minutes, different types of minutes, and the importance of accurate minute taking in a business environment. Taking comprehensive, legally compliant, and accurate minutes is a real skill and training in this area should not be overlooked.
This short course is aimed at lone or remote workers and may also be of interest to those who manage them. There are health and safety risks posed by lone working and upon completion of this course, you will know how to conduct a risk assessment and respond to risks. Learn about personal safety and the ways you can protect yourself when travelling, working in a remote office, or visiting a client’s premises.
There is also suggested extra reading that gives both practical information and links to websites to expand knowledge
This short course looks at health and safety from the viewpoint of a manager or employer. Ultimately, it is the employer who has responsibility for the health and safety of their workforce, any visitors to the premises, and themselves. This is a big responsibility so make sure you know and understand relevant legislation and how to manage health and safety effectively in a workplace.
This short course, aimed at those currently in work or planning to join the workforce, looks at personal and professional development. Learn about the process of continual improvement, Continuous Professional Development (CPD), and personal development plans. Understand how to handle feedback and the importance of reflection and self-evaluation.
This short course, aimed at employees across a broad range of workplaces, looks at the importance of health and safety. It explains the responsibilities of both employer and employee and offers an explanation of the roles of risk assessments, first aid at work, harmful substances, and fire safety in keeping a workplace healthy and safe. You will also be introduced to the legislation for health and safety and the work of the Health and Safety Executive.
This short course, aimed at learners who regularly use ICT at work and at home, contains advice and guidance on safe and healthy use of mobile phones, tablets, iPads, laptops, and desktop computers. Learn about some of the health risks associated with using ICT and how these can be exacerbated by bad posture and prolonged use.
This course is perfect for learners embarking on an e-learning course and as such, is complimentary.
This short course looks at reasons for holding events and the stages of event planning. You will look at relevant legislation and insurance, and consider the role of project management when planning an event. Upon completion of the course, you will be able to write your own event plan and understand the importance of evaluation and feedback after an event. This course covers different types of internal and external events across a variety of industries.
Equality, diversity and inclusion are not just words. They are also ways of thinking and acting that welcome and celebrate difference. These principles should underpin all aspects of every organisation and every work role. Consider how equality, diversity, inclusion, and discrimination, affects everyone and understand equality legislation, ‘protected characteristics’, and the impact of workplace discrimination.
This short course aimed at learners who are looking to brush up on their digital skills contains guidance on using different types of digital devices – both at work and at home. Learn how to communicate using ICT, perform basic functions on different digital devices, stay safe online, and much more.
This short course looks at how digital marketing has changed marketing and the marketing mix in recent times. Explore digital marketing, digital channels, and the marketing mix. Learn how to communicate to people who are used to accessing information at the touch of a button and consider how digital channels support print advertising.
This short course considers the importance of managing the ‘triple bottom line’ of an organisation, and how a manager can develop an effective Corporate Social Responsibility (CSR) and sustainability strategy. Discover the differences between CSR and sustainability, how to engage stakeholders, and the positive impacts of operating as a socially and environmentally responsible company.
This short course, aimed at employees across a broad range of workplaces, looks at the factors affecting how information is communicated within an organisation, the benefits of effective communication, barriers to communication, and the importance of ensuring everyone feels like they have been given clear direction and their views are being listened to and valued.
This short course is aimed at individuals in a position of responsibility who are responsible for performance appraisals. This course looks at a key part of performance management – appraisal skills. The course looks at different appraisal methods and the benefits to staff and an organisation of effective appraisals, it also gives guidance on conducting a performance appraisal.
This short course, aimed at team leaders, will consider the role, responsibility, and skills required of an effective team leader. Gain an understanding of team development and consider how your values and beliefs could affect your actions. Finally, you will gain an insight into how to quality assure the performance of a team.
This short course explores the four stages in a project life cycle and offers guidance on each. Learn about different tools and techniques often used or discussed in project management, such as Cost-Benefit Analysis and Gantt charts, and consider the different people involved in a project. Know how to set project objectives, create a plan, and be cognizant of legal and ethical requirements. Understand when to mark a project as complete and begin the evaluation stage.
This short course is aimed at professionals who have recently taken on responsibility for marketing, are planning on taking on responsibility in the future, or are interested in an overview of how organisations market their products and services to potential customers. You will be introduced to the four P’s of marketing: Product, Place, Price, and Promotion, as well as the marketing mix, market research, and segmentation, amongst other aspects of marketing.
This short course is perfect for staff in a customer facing role, or those preparing for a job in customer service. Understand customer needs, wants, and expectations, and the different types of customers you might encounter. Read about relevant policies, procedures, and legal and ethical requirements. Learn the essentials for delivering great customer service face-to-face, on the phone, over email, and through social media and live chat.
This short course is aimed at first time managers and individuals in a position of responsibility who will need to identify, manage, and resolve conflict in teams. Understand how conflict can occur, the impact of conflict, and how to resolve issues within a team. Explore methods of conflict management, and the personal skills required to reduce the potential for conflict.
This short course is aimed at professionals who have recently taken on responsibility for accounting or are interested in an overview of how money is accounted for in an organisation. Understand why income and expenditure needs to be accounted for, and explore financial statements, ratios, cash flow planning, and balance sheets, amongst other aspects of business accounting.
This short course, aimed at employees across a broad range of workplaces, provides you with practical advice on how to go beyond compliance with environmental law and reduce the negative impact of work activities on the environment. Explore the benefits to the organisation of environmentally-friendly work practices and looks at how to engage staff in green issues.
An additional activity encourages you to reflect on your learning
This short course is aimed at individuals in a position of responsibility who will need to identify, manage, and resolve conflict in teams as a part of their role. Take an in-depth look at managing conflict at work, negotiation, and conflict resolution. This course is aimed at professionals who have responsibility for managing people, leading a team, or human resources.
There is a common perception that dementia is related to ageing, but this is not always the case. Younger onset dementia is defined as dementia diagnosed before age 65. It can be diagnosed very early in someone’s 50’s, 40’s, or even as early as 30’s. Learn about the ‘Wellbeing’ model of dementia and how to support someone who has younger onset dementia to live well. This course is ideal for those caring for a loved one, a care professional, or a practitioner in a supported living environment.
Website and video resources are used to explore the dementia journey in more detail. There is also suggested extra reading that gives both practical information and links to websites to expand knowledge
Prevention is always better than cure; by ensuring the individuals you support are eating and drinking well you can minimise the risks of pressure ulcers and other conditions. Learn about the symptoms, causes, and treatment of malnutrition, dehydration, and pressure ulcers. Be introduced to the ‘Eatwell guide’ and look at how to encourage those who are experiencing a loss of appetite to stay well nourished.
This short course is aimed at a health and social care professional who offers support and care for people with dementia. It would also be of benefit to any person trying to gain a better understanding of the ‘dementia journey’. This course will help you learn how to recognise and understand what dementia means, to see the person and not the illness, and to find ways to help people live well.
This short course is aimed at care home staff. Everyone has a right to complain, it may sometimes feel unfair, but it’s important to put yourself in the shoes of the resident or relative who is unhappy. Even in the best care homes, things go wrong and people need to be able to complain about poor practice so improvements can be made. Learn about different types of complaints, why people complain, and the complaints process.
The Mental Capacity Act of 2005 was written to protect and restore power to vulnerable people who lack capacity, and to empower those in health and social care to assess capacity themselves. Everyone working with, and caring for, an adult (aged 16 and over and living in England / Wales) who may lack capacity to make particular decisions must comply with this Act and its Codes of Practice. This short course, aimed at health and social care practitioners, provides an overview of the Act and explains the reason for its introduction.
This course can also serve as a refresher for practitioners already familiar with the Act, or for those who are responsible for ensuring staff understand their duties and responsibilities under the Act.
This short course looks at local and national guidelines for safeguarding adults. Learn about the principles of safeguarding, positive care provision, and person-centred care. Protecting people’s health, wellbeing, and human rights should be at the heart of every good care setting. Your setting will have safeguarding policies and procedures and you should know and understand these, as well as legislation that informs them.
This short course is about attracting and hiring staff who have the right attributes to be a valued and effective member of the team. Learn about employment regulations and laws all employers must follow, and industry specific legislation. Understand the stages of hiring a new employee up until their first day and know which pre-employment checks need to be carried out for the role. This short course is aimed at people who have responsibility for hiring staff at a health or social care setting or are hoping to move into such a role.
This short course is about personal development in a care setting. It is aimed at practitioners who want to take steps to become a manager, and those who want to develop in their current role. Care settings can be transformed by effective management and workers who commit themselves to being the best. Learn what makes someone a good manager, how to become one if this is your ambition, and other career paths open to you.
This short course is aimed at a health and social care professional who has responsibility for handling medicines. Learn about good practice in the systems and processes for managing medicines in care homes. Understand the benefits and risks associated with medication, and the consequences of administering medicines incorrectly or not keeping accurate records.
This short course, aimed at a health and social care professional, explores the roles and responsibilities of the Care Quality Commission (CQC). Every health and social care setting in the country must meet fundamental standards of quality and safety. Consider the importance of monitoring, regulating, and inspecting settings regularly.
This short course, aimed at a health and social care professional, looks at national and local policies for infection control and how to cut down the risk of an outbreak of infection. Learn how to use Personal Protection Equipment correctly and the importance of good personal hygiene.
As a health and social care practitioner, you will likely interact with relatives and visitors on a regular basis. This aspect of your role can be very rewarding, but it can also be challenging at times. This short course will help you to understand what family members and friends are experiencing when visiting someone they care about in a health and social care setting and how this can have an effect on behaviour and mood.
The course will suggest ways in which you can support the individual during a visit, and also make the experience a positive one for their family and friends.
Caring for someone who is approaching the end of their life is one of the most important responsibilities in healthcare and whether you’re an experienced practitioner, or new to the role, it can be an emotional and challenging time. You need to feel ready for this responsibility and this short course will help you to understand best practice in palliative care.
It is not just the individual in your care that you are providing comfort to, their family and friends may also need comforting and an open line of communication. This short course will help you know what to say at a difficult time and how much information is appropriate.
The introduction of the duty of candour is a major change in health and social care and this short course will introduce practitioners to what is expected of them under the duty. Refresh your knowledge if you are already familiar with the duty or gain knowledge for the first time if you are responsible for applying the policy that guarantees this at the setting.
People in every single role within a health and social care setting have clear responsibilities under the duty of candour, and accountabilities too. The Care Quality Commission (CQC) are responsible for enforcing the duty of candour together with the police and the courts. If organisations fail in any part of this duty, they are liable for heavy penalties. There are lots of reasons, therefore, to take knowing about the duty of candour very seriously.
As a home care worker, you will likely be expected to perform domestic tasks that the person you support would struggle to complete on their own. These may be tasks you’re familiar and comfortable with, or you might need a bit of guidance. Learn how to complete common domestic tasks, such as cooking a quick meal or making the bed, and the importance of maintaining a good standard of cleanliness and hygiene.
This short course will consider the importance of communication and how to help someone who is progressively losing their ability to communicate. Explore some of the techniques you can use to encourage communication – including body language and physical contact. View tips on responding to someone who is struggling to express themselves and coping with the frustration this can cause.
This short course is aimed at practitioners in a care setting but may also be useful for someone who looks after a loved one with dementia at home.
What does this qualification cover?
This Level 4 qualification aims to provide professional development opportunities for practitioners working in the school and college workforce. This qualification will embrace the wealth of experience, proven knowledge and skills of the learner in a teaching and learning environment. It will challenge the learner in both daily practice and theoretical understanding.
Learners will acquire and use skills of leadership, mentoring, coaching and reflection as they complete the qualification through work-based learning opportunities.
Upon achievement of this qualification, the learner will be equipped as an Advanced Practitioner. The Advanced Practitioner will use crucial leadership skills to mentor others across all roles and responsibilities in the school or college workforce.
Who is it suitable for?
The qualification is aimed at learners who are employed in suitable roles within schools or colleges. Learner knowledge and understanding that comes from working in schools or colleges is a requirement for this CPD qualification.
What are the entry requirements?
Learners must be at least 18 years old and employed in a suitable role within a school or college. Previous Level 3 study is a clear advantage but wealth of experience, knowledge and understanding working in schools or colleges is a requirement for this CPD qualification. Your training provider will be able to offer you discreet advice in relation to your suitability for entry.
We do not set any other entry requirements but Centres may have their own guidelines.
How is this qualification structured?
This qualification has 5 mandatory units.
How is it assessed?
All units will be internally assessed using a range of methods which could include:
How long will it take to complete this qualification?
The Certificate can usually be completed in a year.
Do you need to be working to take this qualification?
Learners will need to be working or on a practical placement for the duration of the course in a learning environment (school or college) as they need to show competence in both skills and knowledge.
What related qualifications can you progress to?
This qualification may be used alongside other qualifications to progress onto higher education.
Learners may progress within the workforce in the following job roles and responsibilities:
This qualification is part of the new suite of Supporting Teaching and Learning qualifications.
What does the qualification cover?
This qualification provides learners with an understanding of the knowledge needed when working directly with children and young people in a school or college environment. It will enable learners to gain an understanding of elements including children and young people’s development, safeguarding their welfare, and communication and professional relationships.
When is it available?
1st February 2018
Who is it suitable for?
This qualification is aimed at learners working in support roles within schools and colleges.
What are the entry requirements?
Learners must be at least 16 years old.
Experience in a real work environment
As learners need to show competence in both skills and knowledge, they will need to be working or be on a practical placement during the taught programme of study in a learning environment (school or college). We recommend that the learner undertakes 100 hours of placement in a real work environment.
To achieve the Certificate the learner must complete 11 mandatory units.
How is it assessed?
This qualification will be internally assessed.
How long does it take to complete?
The Certificate can usually be completed in 1 year.
What qualifications can you progress to?
The Level 3 Certificate enables progression to the Level 3 Diploma in Supporting Teaching and Learning, or into the workforce.
Jackie Jones Co-founder and Director of TiEGr
Experienced in international development with a demonstrated history of working in the education management, project management, consulting and vocational education industry, with proven skills in business start-up, strategic planning, organisational development and strategy. I am a strong consulting professional with extensive international experience in the vocational education sector including the Middle East, China, Malaysia, India and Europe, working in partnership with over 70 education providers to set up UK approved training centres.
Professionally qualified including Post Graduate Certificate in Education (PGCE), Manchester University, MA Modern Social History, Middlesex University, focused on education and policy formation, BA (Hons) Humanities, Middlesex University and Management L4 from the Institute of Leadership and Management (ILM) and qualified vocational assessor, internal and external quality assurer.
Recently working with a UK Awarding Organisation, CACHE and NCFE, for 9 years in senior teams and consulting roles to develop their international strategy and support the growth and development of the company both in the UK and Internationally. I have over 30 years’ experience in early years and schools market and I am skilled in teaching, training development and delivery, coaching, mentoring and research.
Sarah Bellairs is co-founder and Director of The International Education Group (TiEGr) providing bespoke services to the international and UK vocational education sector.
Before starting TiEGr, Sarah was the International Partnership Development Manager at CACHE, (now NCFE) a UK regulated awarding organisation. At CACHE Sarah worked with education providers internationally to set up training centres in the Middle East, S.E. Asia, India and Europe, along with supporting existing centres to develop and grow their business. Sarah has organised, attended and spoken at a range of education conferences in the Middle East, Malaysia and the UK and has travelled extensively in these areas.
Sarah has 25 years experience in the education sector including project management and development, programme and resource development, project tendering and reporting, teaching, assessing and external quality assurance.
Prior to CACHE, Sarah’s previous international experience has included working with youth education projects in France and Romania, as well as working with the British Council on a community development project in Indonesia.
Sarah has a Masters Degree in International Development from Brunel University, a BA (Hons) in Youth and Community and is a qualified External Quality Assurer.
Travelling is one of Sarah’s passions and she has spent much time in many countries for business and pleasure including the Middle East, S.E. Asia, India, Africa, the Americas, Australasia and Europe.